Visit-care and phone-care services are provided by the following institutions:
1. Medical service institutions and nursing institutions.
2. Social welfare institutions.
3. Incorporated charitable associations, foundations, social entities, and care service labor cooperatives.
4. Legitimately registered religious entities.
5. Firms of licensed social workers.

Visit-care and phone-care service providers shall combine with volunteers who have received related service trainings to provide their services, and have a specific person supervise.

Visit-care and phone-care service providers shall handle the following matters:
1. Setting the working contents and supervision procedures.
2. Making the service records.
3. Providing on-the-job trainings or appropriate training channels to actual service personnel.