Residence service providers shall handle the following matters:
1. Scales, spaces of room floor, facilities, equipment and personnel shall comply with Establishment Standards for Senior Citizens’ Welfare Institutions.
2. Establishing a procedure and a responding mechanism for emergency or safety matters.
3. Considering the convenience of senior citizens’ use and operation on installation of space, equipment and tools.
4. Emphasizing the maintenance of safety facilities in the residence, conducting necessary business of fire prevention pursuant to fire control protection plan regularly and safety checks and maintenance of water and electricity.
5. Considering the family ambience and having residents to participate in furnishings and decoration.

Institution-base medical services include the followings:
1. Evaluating residents’ physical and mental conditions, drafting individual care plans according to various needs, and evaluating and modifying the plans regularly.
2. Providing direct and indirect care, and supervising caregivers to conduct the daily care plans.
3. Assisting residents to go to hospital, and notifying or referring relevant medical services to residents according to their needs.
4. Instructing residents to take medication correctly and conducing safety management on drugs.
5. Assisting residents to participate senior citizens’ health checkups and vaccinations.
6. Providing residents with information related to hygiene, health care, and development of healthy life.
7. Assisting in management and monitoring of care quality.
8. Establishing files for residents’ health conditions.
9. Providing physician patrol medical service regularly.
10. Other institution-base medical service.

Institution-base medical service providers shall equip with necessary facilities, equipment, and relevant medical staffs pursuant to regulations under Establishment Standards for Senior Citizens’ Welfare Institutions.

Institution-base medical service provides shall handle the following matters:
1. Setting the working contents and supervision procedures.
2. Making the case history records.