This Regulation is enacted pursuant to Paragraph 1 of Article 20 of the Senior Citizens’ Welfare Act (hereinafter referred to as “the Act”).

Senior citizens’ welfare institutions shall comply with the followings:
1. Caring and serving senior citizens based on the spirits of “not only respect our own elderly, but also the elderly of others.”
2. Taking the service recipient’s safety and health as the primary consideration.
3. Respecting the service recipient’s independence and rights.
4. Professional personnel’s practices shall comply with related laws and regulations.
5. Ensuring service quality and following professional ethical rules.
6. Maintaining good interaction with other care groups.
7. Not conducting exaggerated or false advertisements.
8. Providing relevant information for the selector’s reference.
9. Following personal data protection principles.
10. Providing complaint channels.
11. Unless otherwise stipulated in other regulations, keeping dossier records and case history records for 7 years.
12. Reporting to the municipal and county (city) competent authorities where the provider’s domicile is before providing the service, and accepting supervision and guidelines from the municipal and county (city) competent authorities.

Institution-base service providers shall be limited to those welfare institutions for senior citizens that were established based on the approval of the competent authorities.

Social workers, caregivers, home-base service supervisors, and nursing personnel who provide welfare service to senior citizens under this Regulation shall comply with the stipulations under Regulations of training for Professionals of senior citizens welfare service.

Social welfare entities referred to in this Regulation are legitimately registered and clearly includes social welfare matters within its Articles of Organization.