Family support services under Subparagraph 8 of Article 18 of “the Act” refer to that a caregiver provides body care, daily life care and safety care to disabled senior citizens in the dwelling, and assists senior citizens to join community activities according to disabled senior citizens’ interests and ability.
Family support services include the followings:
1. Body care services: including assistance to use of toilet, bath, clothes change, oral cleaning, dining, taking medication, turning the body over, padding the back, simple passive motions for limb joints, going to bed and getting off from bed, accompanying with exercises, assistance to use of daily life assistive equipment, and other services.
2. Housekeeping services: including laundry and patching of clothes, documentation service, meal preparation service, accompanying to purchase or purchasing daily necessities, accompanying to seek medical service or contacting medical care institutions, cultural and entertaining recreation, and assistance in joining community activities.
3. Safety cares: paying attention to abnormal situations, emergently notifying medical care institutions, assisting in the crisis or accidents, or other services.

Family support services are provided by the followings institutions:
1. Medical care institutions, nursing institutions, and medical treatment legal persons.
2. Welfare institutions for senior citizens and welfare institutions for physically and mentally disabled citizens.
3. Incorporated charitable associations, foundations, social welfare entities, and care service labor cooperatives.
4. Firms of licensed social workers.
The service providers under the previous paragraph shall recruit and select qualified caregivers pursuant to Article 67, and report to local competent authority for review and guidelines of their services.

Family support service providers shall place service supervisors, and may place full-time or contract administrative personnel, physicians, nursing personnel, social workers, or other staff members according to their operation needs.

Caregivers of family support service and their dwellings shall comply with the following regulations:
1. Shall possess caregiver qualification, and more than 1,000 hours experience in directly serving disabled people.
2. Placing a substitute caregiver who possesses caregiver qualification.
3. Qualifying in health checkup.
4. Facilities and equipment of the dwelling:
(1) The space of room floor for each care recipient shall be at least 8 square meters. Private family spaces are not included.
(2) The net widths of the entrance and door shall be at least 80 centimeters.
(3) Installing anti-slippery measures and handrails in the toilets and bathrooms, and protecting individual privacy.
(4) Placing facilities or bedrooms for lunch break; such room shall not be located in the basement, and individual privacy shall be protected.
(5) Well-ventilated and sufficient lights of the building.
(6) Providing a non-expired basic First-Aid set.

The service provided by the caregivers of family support service shall comply with the followings:
1. Service recipients, including the caregiver’s disabled household members, shall be less than four. Except for disabled household members, daily service hours shall not exceed 12 hours, and shall not provide overnight stay service.
2. The caregiver shall conduct a health checkup regularly every year during his service period.
3. Following the supervision of family support service providers.
4. Making the service records and updating regularly.

Family support service providers shall handle the following matters:
1. Setting the working contents and supervision procedures.
2. Making the case history records.