Goto Main Content
:::

Chapter Law Content

Title: Regulations for Administration on Satellite Communication Services CH
Category: National Communications Commission(國家通訊傳播委員會)
Attachment:
Chapter III Operations management
Section III Operations management
Article 45
The satellite telecommunications network the operator installed, when interconnecting to the other telecommunications enterprises’ telecommunications networks, may not exceed the scope of whose concession operation. The interconnecting method and billing rate calculation shall be implemented as per the telecommunications enterprise network interconnecting management measure specified by competent government authorities.
Article 46
For setting the satellite communication service billing rates, the operator is to implement it per stipulations governing Administrative Regulation Governing Tariffs of Type I Telecommunications Enterprises per the Telecommunications Act
Article 47
With regard to relevant terms and conditions of its service, the operator is to draft a set of business regulations, which are to be declared with competent government authorities for approval and announced for implementation, and is also required to post the information at its business venues and on its Website for the consumer’s perusal; the same also applies to all subsequent changes.
The foresaid business regulations are to enlist fair and rational service terms and conditions, and are also to disclose the following information:
1. The categories of service the operator provides.
2. Various services’ billing criteria and terms and conditions of billing adjustment.
3. The restrictions and conditions for utilizing the user’s basic information.
4. The compensation method to the user in the event where the operator should face cancellation or revocation of whose concession or moves to temporarily suspend or terminate the operation to suffice to undermine the user’s equity.
5. The response methods to damages as arisen from the malfunction or disruption of the telecommunications server/line equipment result in errors, delays, interruption or non-transmission.
6. The response to the user’s complaints and other user equity-related information.
7. Other service terms and conditions.
In the event where the operator’s business regulations should be deemed to undermine the consumer’s equity or appear unfair, the competent government authorities may order the telecommunication enterprise to change the provisions within a prescribed deadline.
The specimen of the service contract the operator drafts may not breach stipulations set by telecommunications laws and regulations or its business regulations, and is also to disclose all information enlisted under the preceding paragraph 2, which is subject to declaring with competent government authorities for approval prior to implementing the business regulations; the same also applies to all subsequent changes.
Any change or amendment made to the specimen of the service contract between the operator and the user shall be posted at the operator’s various business venues and on its Website for the consumer’s perusal prior to implementation.
Article 48
The operator is to provide the service fairly, and without just cause may not refuse the general public’s request for providing the satellite communications service within the operating region the operator is approved to run the business.
Article 49
The operator, when temporarily suspended or terminating a portion or the entire operation, is to file for an approval by competent government authorities six months prior to the scheduled temporary suspension or termination date, and shall also notify the user three months prior to the scheduled temporary suspension or termination date.
In the instance where an operator is approved by competent government authorities to terminate whose entire operation, the competent government authorities shall revoke the operator’s concession license, and also to notify the governing agency in charge of company registration.
Article 50
Within six months upon concluding an accounting year, the operator is to voluntarily declare relevant information on whose operations, financial, telecommunications equipment and high-end telecommunications engineering personnel with competent government authorities.
The competent government authorities, for the purpose of managing the satellite communications operation, may order the operator to submit the following reports, which the operator is to comply by supplying the information:
1. Information related to the operation.
2. Information related to the finances.
3. Information related to the telecommunications equipment.
Article 51
In the instance where an operator should be run poorly or offer poor communications quality that suffices to undermine the user’s equity, the competent government authorities may order the operator to adopt improvement within a prescribed deadline.
Article 52
In response to investigation, evidence gathering, and inquiries for the presence and content of telecommunications according to legal proceedings, the operator is to supply the information.
The foresaid telecommunications’ content surveillance is to be implemented as per telecommunications safeguard and surveillance laws and regulations.
Article 53
The operator is to verify and catalog the user’s information, and may only activate the access upon uploading the information onto the operator’s system pending further verification, who is required to retain the information at least one year after the service contract has been terminated; when inquired by relevant government agencies legally, the operator is to supply the information. The operator, when verifying and cataloging the subscriber information of government agencies, public schools and state-run enterprises, may utilize an agency (institution)’s official document letterhead as the proof of documentation.
The foresaid user’s information is to encompass information on the user name, uniformed identification card number and the number of credential document other than the uniformed identification card that suffices to verify an individual’s identity, address and the number assigned.
The foresaid credential document number, in the case of an application by a foreign national, refers to the passport number and the document number of other forms of proof of identify document that suffices to identify an individual’s identity; when applied by an incorporated entity, refers to the company uniformed registration number and the representative’s uniformed identification card number.
The upload of the user information as stated in paragraph 1 is to be completed within a two-day period following the operator’s acceptance.
Article 54
The operator, when offering the satellite telecommunications by means of prepaid card or other repayment methods, is required to retain the purchaser’s information at the time of selling the repaid card, and is also required to verify the user’s information on a weekly basis, and in the absence of the user’s information when the user has activated the service the operator is to notify the user to supplant the information within a one-week period, and of those failing to supplant the information, the operator is to temporarily suspend the user’s satellite communications.
Of the foresaid stipulations, the operator is to specify the provisions in the content of whose business regulations and the specimen of the service contract.
Article 55
When an operator faces the ruling of a concession license cancellation or revocation, the competent government authorities are to cancel or revoke the operator’s wireless radio frequency usage approval and earth station license, and are also to notify the telecommunications enterprise to terminate the operator’s lease of the telecommunications equipment line.