When the insured dies, the applicant or the beneficiary shall fill out a claim form and submit it to the insurance handling branch along with the policy, the death certificate or autopsy report and household register with deceased’s name crossed off.

When a beneficiary makes a claim because of the maturity of a postal simple life insurance policy, the beneficiary shall fill out a contract maturity benefit receipt form and submit it to the insurance handling branch.

In the case that the insured becomes disabled or dies because of disease, birth or accident, the beneficiary shall fill out a claim form and submit it to the insurance handling branch along with the policy, the doctor’s diagnosis in writing and other related certificates.
The insured shall be the beneficiary of the aforementioned disability benefit in the preceding paragraph.

The insurance handling branch shall deduct the due premiums, the capital and interest of the premium loan or capital and interest of the policy loan from the benefit payable.